Terms of Service
These Terms of Service (“Terms”) are a binding agreement between you and 10AM MEDIA, LLC, a Texas limited liability company (“10AM Media,” “we,” “us,” or “our”). They govern your use of our studio, equipment, website (10ammedia.tv), booking platform (booking.10ammedia.tv), and all related products and services (collectively, the “Services”). By creating an account, booking, entering the studio, or otherwise using the Services, you agree to these Terms, the Acceptable Use & Conduct Policy, the Privacy Policy, the Cookie Policy, and any product-specific or booking terms presented at checkout. If you do not agree, do not use the Services.
1. The services we provide
10AM Media operates a podcast and video production studio and related services, which may include: studio booking and scheduling; on-site recording with professional equipment; post-production and editing; on-screen graphics; distribution of finished content to platforms you direct (such as Apple Podcasts, Spotify, and YouTube); media hosting and storage; and account credit. Features, inclusions, and availability are as described at the time you book and may change.
2. Eligibility & accounts
- You must be at least 18 years old and able to form a binding contract.
- You must provide accurate information and keep your account credentials secure. You are responsible for all activity under your account.
- You are responsible for everyone you bring to a session (guests, co-hosts, crew) and for their compliance with these Terms.
- Accounts are personal to you and may not be shared, sold, or transferred without our written consent.
3. Bookings, payment & cancellation
A booking is confirmed only when payment or an authorized deposit is received. Prices, inclusions, and availability are as shown at checkout; promotional codes are subject to their stated terms. Cancellations, reschedules, no-shows, deposits, overruns, and refunds are governed by the Studio Booking & Cancellation terms presented at booking. You agree to use the studio only for the booked time and purpose and to vacate on time.
4. Your content & license to us
You retain ownership of the recordings and content you create at 10AM Media (“Your Content”), subject to payment in full. You are solely responsible for the legality of Your Content and for obtaining all consents, releases, and licenses required from your guests, participants, and any third-party material you include. You grant 10AM Media a limited, non-exclusive license to host, process, edit, reproduce, and distribute Your Content solely as needed to provide the services you purchase (for example, producing your episode and delivering it to the platforms you designate). We do not claim ownership of Your Content and do not use it to train AI models.
5. Acceptable use
Your use of the Services is subject to the Acceptable Use & Conduct Policy, which prohibits illegal, harmful, fraudulent, and abusive conduct. Violations may result in suspension or termination under Section 8.
6. Third-party services
The Services rely on third-party providers (for example, payment processing, analytics, advertising, hosting, and distribution platforms). Your use of those features may be subject to the third party’s terms, and we are not responsible for third-party services. See the Privacy Policy for the providers we work with.
a. Connecting accounts & publishing to third-party platforms
The Services let you connect your own accounts on third-party platforms — including YouTube, LinkedIn, X (Twitter), Instagram, Facebook, Apple Podcasts, Spotify, and others — so that we can schedule, publish, and manage your content on those platforms at your direction. When you connect an account, you authorize us to access it through that platform’s API on your behalf. You represent that you own or are authorized to use each connected account and that your content complies with each platform’s rules.
Your use of each platform is governed by that platform’s own terms, including the YouTube Terms of Service (and the Google Privacy Policy), LinkedIn’s API Terms of Use, and the terms of X, Meta (Instagram/Facebook), Apple, Spotify, and any other platform you connect. Those platforms control your account and content once it is delivered to them.
We are not responsible for third-party platforms or their decisions. Platforms may change, deprecate, rate-limit, or charge for their APIs (for example, X requires a paid API plan to publish), and may reject, remove, restrict, or delay content for their own reasons. Any fees a platform charges (such as API access fees) are your responsibility. We publish only what you instruct, you can disconnect any account at any time, and our handling of connected-account data is described in the Privacy Policy.
7. Fees, taxes & chargebacks
You authorize us (and our payment processor) to charge your payment method for the amounts you approve, plus applicable taxes. Initiating a chargeback or payment dispute for a legitimate charge is a violation of these Terms and may result in suspension or ban and the loss of access to Your Content until resolved.
8. Suspension & termination
We may suspend (temporarily) or ban/terminate (permanently) your account and access, with or without notice where we deem it necessary to protect staff, customers, property, or the public, for violations of these Terms or the Acceptable Use Policy, fraud, abuse, threats, illegal activity, or non-payment. A termination may include cancellation of upcoming bookings and forfeiture of fees to the extent permitted by the booking terms. You may stop using the Services at any time. Sections that by their nature should survive termination (including content licenses already granted, fees owed, disclaimers, limitation of liability, indemnification, and dispute resolution) will survive.
9. Disclaimers
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the Services will be uninterrupted, error-free, or that content will be preserved if you do not keep your own copies. Production turnaround times are estimates, not guarantees.
10. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, 10AM MEDIA, LLC AND ITS OWNERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, DATA, OR CONTENT. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICES IS LIMITED TO THE AMOUNT YOU PAID FOR THE BOOKING OR SERVICE GIVING RISE TO THE CLAIM IN THE THREE (3) MONTHS BEFORE THE EVENT GIVING RISE TO THE LIABILITY.
11. Indemnification
You agree to indemnify and hold harmless 10AM MEDIA, LLC from claims, damages, and expenses (including reasonable attorneys’ fees) arising out of Your Content, your guests, your use of the Services, or your breach of these Terms or the law.
12. Governing law
These Terms are governed by the laws of the State of Texas and applicable U.S. federal law, without regard to conflict-of-laws rules.
13. Binding arbitration & class-action waiver
Agreement to arbitrate.You and 10AM MEDIA, LLC agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Services (a “Dispute”) will be resolved by final and binding arbitration, rather than in court, except as stated below. The Federal Arbitration Act governs the interpretation and enforcement of this section.
Rules & forum. The arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules then in effect. The arbitration will take place in Dallas County, Texas, or by videoconference, and judgment on the award may be entered in any court with jurisdiction.
Class-action waiver. You and 10AM Media agree that each may bring claims against the other only in your or its individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person’s claims or preside over any class or representative proceeding.
Jury-trial waiver. If for any reason a Dispute proceeds in court rather than arbitration, you and 10AM Media each waive any right to a jury trial.
Exceptions. Either party may (a) bring an individual claim in small-claims court if it qualifies, and (b) seek injunctive or equitable relief in court to protect its intellectual property or to address unauthorized access, misuse, or security threats.
30-day opt-out. You may opt out of this arbitration agreement by emailing support@10ammedia.tvwith your name and account email and the statement “I opt out of arbitration” within 30 days of first accepting these Terms. Opting out will not affect any other part of these Terms.
14. Changes to these Terms
We may update these Terms from time to time. The version in effect at the time of your transaction governs that transaction. We will post the current version with its “last updated” date and, for material changes, provide notice through the Services or by email. Continued use after an update constitutes acceptance.
15. Miscellaneous
These Terms (with the policies they reference) are the entire agreement between you and 10AM Media regarding the Services. If any provision is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. Any feedback you provide may be used without obligation to you.
Questions about these Terms? support@10ammedia.tv · 10AM MEDIA, LLC, Dallas, TX